1 Information We Collect
When you register for a kiriya 88 account, interact with our platform, or contact our support team, we collect certain personal information. The categories of information we collect are as follows:
Information you provide directly to us:
- Registration data: Full name, date of birth, email address, phone number, and residential address — including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi) — provided when you open a kiriya 88 account.
- Identity verification documents: Copies of your National ID card, passport, or utility bill, which we collect to comply with Know Your Customer (KYC) requirements and to verify that you meet the 18+ age requirement.
- Payment information: Your bKash mobile number, Nagad account number, Rocket number, Upay details, Dutch-Bangla Bank or other bank account details, or card information (Visa / Mastercard) provided when you make a deposit or request a withdrawal.
- Communications: The content of any messages, emails, or chat transcripts you send to the kiriya 88 support team.
- Responsible Gaming preferences: Any deposit limits, loss limits, cooling-off periods, or self-exclusion requests you submit via the Account settings.
Information collected automatically:
- Device and technical data: IP address, browser type and version, operating system, device model, screen resolution, and time zone.
- Usage data: Pages visited on the kiriya 88 platform, games played, bets placed, session duration, click patterns, and navigation paths.
- Transaction logs: Records of all deposits, withdrawals, bonus claims, bet placements, and game results associated with your account.
- Cookie and tracking data: Data collected via cookies and similar technologies as described in Section 5 of this Privacy Policy.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Name, date of birth, NID card | Account registration, KYC, age verification |
| Contact Data | Email, phone number, address | Account communication, support, security alerts |
| Payment Data | bKash number, Nagad account, bank card | Deposit and withdrawal processing |
| Technical Data | IP address, device ID, browser | Fraud prevention, platform security |
| Usage Data | Games played, bets placed, session time | Platform improvement, responsible gaming monitoring |
| Communications Data | Support chat transcripts, emails | Customer support, dispute resolution |
2 How We Use Your Data
kiriya 88 processes your personal information only for lawful, specified, and legitimate purposes. We do not process your data in any manner incompatible with the purposes described below:
- Account management: To create, maintain, verify, and where necessary close your kiriya 88 account.
- Service delivery: To enable you to place bets, play casino games, deposit funds, and request withdrawals on the kiriya 88 platform.
- Identity and age verification: To confirm that you are at least 18 years of age and that the information you have provided is accurate, in accordance with our KYC obligations.
- Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, Visa, and Mastercard.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, multiple account abuse, and unauthorised access to player accounts.
- Responsible gaming: To monitor betting and gaming activity for signs of problem gambling, and to apply and enforce the deposit limits, cooling-off periods, and self-exclusion settings you have chosen.
- Customer support: To respond to your queries, complaints, and requests submitted via email or live chat.
- Platform improvement: To analyse aggregate usage patterns, identify technical errors, and improve the performance and design of the kiriya 88 platform.
- Legal compliance: To comply with applicable laws and any lawful requests from regulatory or law enforcement authorities.
- Marketing communications: To send you promotional emails or SMS messages about kiriya 88 bonuses, seasonal promotions (e.g., Eid, Pohela Boishakh, BPL season), and new game releases — but only where you have opted in to receive such communications and have not subsequently withdrawn your consent.
3 Legal Basis for Processing
kiriya 88 processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:
- Contractual necessity: Processing that is necessary to fulfil the contract between you and kiriya 88 — including account registration, service delivery, and payment processing — is carried out on the basis that it is required to perform that contract.
- Legal obligation: Certain processing activities — such as KYC identity verification, age verification, anti-money-laundering checks, and retention of transaction records — are carried out because kiriya 88 is legally required to do so.
- Legitimate interests: kiriya 88 processes certain data — such as technical and usage data for fraud prevention, platform security, and service improvement — on the basis of its legitimate interests, provided those interests are not overridden by your fundamental rights and freedoms.
- Consent: Where kiriya 88 relies on your consent as the legal basis for processing — for example, to send you marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
4 Data Sharing & Disclosure
kiriya 88 does not sell, rent, or trade your personal information to any third party for their own commercial purposes. We may, however, share your personal data with the following categories of recipients where necessary and lawful:
- Payment service providers: We share the minimum necessary payment data with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and card processors (Visa / Mastercard) to process your deposits and withdrawals. These providers process your data under their own privacy policies and are bound by strict data security obligations.
- Identity verification providers: We may share identity documents with third-party KYC service providers to verify your name, date of birth, and address as part of our age and identity verification obligations.
- Game providers and software suppliers: Where game sessions are delivered by third-party providers — such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi — certain technical and session data (e.g., player session tokens, game results) may be processed by those providers as part of delivering the game. These providers do not receive your full personal profile.
- Legal and regulatory authorities: kiriya 88 may disclose your personal data to law enforcement, regulatory bodies, or other government authorities where required to do so by law, court order, or where we reasonably believe disclosure is necessary to prevent fraud, money laundering, or other serious criminal activity.
- Professional advisors: We may share personal data with lawyers, auditors, or other professional advisors where necessary for the conduct of our business, subject to confidentiality obligations.
6 Data Retention
kiriya 88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, and in accordance with any applicable legal retention obligations. Our general retention approach is as follows:
- Active account data: Personal data associated with an active kiriya 88 account is retained for the duration of the account relationship and for a period of at least five years after account closure, in order to comply with anti-money-laundering record-keeping requirements.
- Transaction records: All deposit, withdrawal, and betting transaction records are retained for a minimum of five years following the date of the transaction, as required for financial compliance and audit purposes.
- Identity verification documents: Copies of identity documents submitted for KYC purposes are retained for a minimum of five years after account closure.
- Support communications: Customer support transcripts and email correspondence are retained for three years from the date of the last communication, or longer if the matter involves an ongoing dispute.
- Marketing consent records: Records of your marketing consent (or withdrawal of consent) are retained for the lifetime of your account plus five years, to demonstrate compliance with applicable data protection requirements.
- Self-exclusion records: Where you have requested self-exclusion from the kiriya 88 platform, records of that request are retained indefinitely to prevent re-registration during the exclusion period and for regulatory audit purposes.
When personal data is no longer required, kiriya 88 securely deletes or anonymises it in accordance with our internal data disposal procedures. Anonymised, aggregated data that cannot be used to identify you may be retained indefinitely for platform analytics and improvement purposes.
7 Your Rights as a Data Subject
As a registered player on the kiriya 88 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within a reasonable time and at no charge, unless a request is manifestly unfounded or excessive.
- Right of access: You have the right to request a copy of the personal data that kiriya 88 holds about you, along with information about how it is being used.
- Right to rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
- Right to erasure: In certain circumstances — for example, where data is no longer necessary for the purpose for which it was collected — you have the right to request that your personal data be deleted. This right is subject to any overriding legal retention obligations that may apply to kiriya 88.
- Right to restrict processing: You have the right to request that kiriya 88 restricts the processing of your data in certain circumstances, for example while a rectification request is being assessed.
- Right to data portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
- Right to object: You have the right to object to the processing of your personal data where kiriya 88 relies on legitimate interests as the legal basis, including any profiling carried out on that basis. You also have an absolute right to object to the processing of your data for direct marketing purposes.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out before the withdrawal.
8 Data Security Measures
kiriya 88 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:
- 256-bit SSL/TLS encryption: All data transmitted between your device and the kiriya 88 platform is encrypted using industry-standard SSL/TLS protocols.
- Encrypted data storage: Sensitive data — including payment details and identity documents — is stored in encrypted form on secure servers. Plain-text storage of sensitive data is strictly prohibited.
- Access controls: Access to personal data within kiriya 88 is restricted on a strict need-to-know basis. Staff members are granted access only to the data necessary to perform their specific job functions.
- Two-factor authentication: kiriya 88 supports two-factor authentication (2FA) for player accounts. We strongly encourage all players to enable 2FA via their account settings to provide an additional layer of protection.
- Regular security audits: The kiriya 88 platform undergoes periodic security assessments and penetration testing to identify and address potential vulnerabilities.
- Incident response procedures: kiriya 88 maintains documented procedures for responding to data security incidents. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected players promptly.
9 Children's Privacy
The kiriya 88 platform is strictly intended for adults aged 18 and above. kiriya 88 does not knowingly collect personal information from any individual under the age of 18. Our registration process includes date-of-birth verification, and accounts suspected to belong to persons under 18 are subject to immediate suspension and identity review.
We also recommend that all account holders take reasonable steps to prevent minors from accessing gambling platforms, including using device-level parental controls, password-protecting devices, and activating two-factor authentication on their kiriya 88 account. For further guidance, please visit our Responsible Gaming page.
10 Policy Updates & Contact
kiriya 88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or platform functionality. When material changes are made, we will display a prominent notice on the kiriya 88 platform and update the effective date shown at the top of this document.
Your continued use of the kiriya 88 platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically. The most current version will always be available at https://kiriya-88.com/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way kiriya 88 processes your personal data, please contact our support team:
- Email: [email protected]
- Response time: We aim to respond to all privacy-related enquiries within 5 business days.
- Availability: Our support team is available 24 hours a day, 7 days a week, including during major events such as Eid, BPL season, and IPL.